SUPPORT

Our services

ZOBEL: A POLICY OF SERVICE WITH A HIGH ADDED VALUE

Because industry can be so much more than just machining.

Since 1976, we have believed that the industrialist must be involved before, during and after machining. With every new technological revolution, our commitment to service has overhauled not only the company’s structure, but also our production management methods and customer relations.

As the future of industry depends on service, Zobel has introduced an ambitious support programme that sets us apart from our competitors time and again.

TROUBLESHOOTING

At Zobel, efficiency has always gone hand in hand with flexibility.
This is why our processes, flows and management style are recognised as highly responsive and expertly geared for troubleshooting.
Rooted in Zobel’s DNA, our troubleshooting capabilities are based on the following:
- high process and organisational agility
- a storage capacity of 400 tonnes of finished and semi-finished products
- real flexibility of our production teams: night and weekend work
- tailor-made delivery means (taxi, plane or transporter).
- and above all... a culture of service!

TECHNICAL SUPPORT

Our work is not limited to manufacturing. Our technicians are always ready to help customers define their products better.
By working closely with the customer’s design office, we provide the advice and information required to effectively streamline production needs and techniques.

TRACEABILITY

At Zobel, we work with highly specialised sectors that face increasingly complex requirements.
That is why we take the utmost care to ensure that our materials, products and processes are traceable. Buying raw materials, designing our ERP system, managing our part-engraving system… You name it. We ensure seamless upward and downward traceability across the board.

CUSTOM PACKAGING

Assembled products, kits, wooden crates built according to standards, products packaged to fit your equipment, custom labels…
Zobel will meet all your packaging needs without fail, every time.

TECHNICAL DOCUMENTATION

Certificate 3.1, certificate 3.2, comprehensive quality plans… Zobel provides the set of technical documents required for your product.
Our technical documentation is ergonomically designed and can be tailored to any usage requirements. We also offer a translation service, which means that the documents can be provided in any language.
Download our certificates

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